MYCH Holidays (Make Your Customer Happy)
Website: https://mychholiday.com/

MYCH Holidays (“we”, “our”, “us”) is committed to protecting the privacy and personal information of our customers and website visitors. This Privacy Policy explains how we collect, use, store, and protect personal data through our website and communication channels.

1. Information We Collect

We may collect the following personal information from users:

• Full Name

• Email Address

• Phone or WhatsApp Number

• Travel enquiry details (such as destination, travel dates, budget, preferences)

• Address

2. Purpose of Data Collection

We collect personal information strictly for the following purposes:

• Handling travel enquiries

• Planning and customizing holiday packages

• Booking management and coordination

• Communication with customers via calls, WhatsApp, and emails

• Sending marketing and promotional communications, including offers and follow-ups

3. Minors’ Privacy

Our services are primarily intended for adults. Personal information of minors may be collected only through parents or legal guardians. We do not knowingly collect personal data directly from minors without parental or guardian consent.

4. Sharing of Information

We may share personal information only with trusted third parties, strictly for business and operational purposes, including:

• Payment gateways for processing payments

• Email, WhatsApp, or SMS service providers for customer communication

• Analytics tools such as Google Analytics

We do not sell, rent, or trade personal data to third parties for commercial purposes.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies for:

• Basic website functionality

• Analytics and performance monitoring

• Marketing and remarketing activities

Cookies help us improve user experience and service quality. Users may control cookie settings through their browser.

6. Data Security

We implement reasonable technical and organizational measures to protect personal information from unauthorized access, misuse, loss, or disclosure. Access to personal data is limited to authorized personnel only.

7. User Rights

Users have the right to:

• Request access to their personal information

• Request correction of inaccurate or incomplete data

• Request deletion of personal data, subject to legal, accounting, or booking-related requirements

Requests can be submitted using the contact details below.

8. Data Retention

Personal data is retained only for as long as necessary to fulfill booking, communication, legal, and business requirements.

9. Contact Information

For any privacy-related questions, data access requests, or concerns, please contact:

Email: mychholiday22@gmail.com

Address: Indore, Madhya Pradesh, India